FAQ

What about if I have my own scarf and I want to use it?

We are happy to assist you up-cycling your own pieces, feel free to contact us and we can kindly discuss about your project. 

 

How long does it take to process my order?

Once your order is placed, payment is captured immediately. At that time, you will receive an email confirmation summarizing your order details. After you have submitted your order, your transaction is subject to review for authenticity. Once UPS has possession of your package you will receive a separate email with your tracking information.

 

Do you ship internationally?

Yes, we ship worldwide.

 

 

How should I wash my items?

We recommend hand washing your items with cold water.

 

Do you accept returns or exchanges? 

If you don't love your item, you can return or exchange within 14 days of purchase. Please contact us at info@stylingclub.store

 

Who pays for the return?

Customer will be responsible for paying shipping costs for returning the items.

To return your product, send us an email at info@stylingclub.store

 

 

PAYMENT & REFUND

What methods of payment do you accept?

We accept American Express, Visa, MasterCard, Discover, UnionPay, Diner's Club, and JCB. We also accept payment through PayPal and Apple Pay.

 

I shipped my return, when I receive my refund?

Please allow for 1-3 business days after the receipt of your return shipment for us to process your refund. You will be notified via e-mail with receipt confirmation of your refund. If you have an inquiry about the status of your refund, please contact info@stylingclub.store

 

SHIPPING & TRACKING

How much will it cost to ship my order?

We are pleased to offer complimentary ground shipping on all US domestic orders. 


For International orders, DHL International is our primary shipping carrier. 

 

Where will my item be shipping from?

All styles purchased on our site ship directly from us.

 

How long until I receive my order?

All online orders placed by 1pm EST Monday - Friday are eligible to be processed for same day shipment. We currently do not have Saturday or Sunday delivery service, so transit times are based on business days. Order processing times are typically 1-2 business days, with the exception of sale periods, where this can be 1-5 business days. Once your package is in transit, shipping times are 1-5 business days depending on the location and the shipping method selected at checkout.

 

Do you deliver to P.O boxes?

We are able to deliver to P.O. Box addresses, please add details at checkout.

 

Do you accept returns or exchanges? 

 If you don't love your item, you can return or exchange within 14 days of purchase. After 14 days, we will no longer accept returns or exchanges.

 

Will certain items ever be restocked?

We don’t usually restock items since they are made from a one of a kind/vintage fabric. Once we release something, we typically don’t release it ever again. To be notified of any restocks, please subscribe to our newsletter at the bottom of the homepage or subscribe to back in stock notifications on the product page.